Our policy regarding BOARDING charges are as follows
A boarding charge applies when a dog stays in our facility per day
Twissted Whiskers has a special set ups for dogs with aggressive or other non-social behaviors and therefore are permitted for boarding and/or daycare. However, due to safety and liability concerns, each dog is addressed on a case-by-case basis. TW reserves the right, without notice, to adjust its fees for services. Please inquire at the front desk as to our current fees.
We reserve the right to immediately change your dog’s type of boarding/daycare if we believe it is necessary to protect the health and well being of your dog, other dogs, or a staff member.
Although we will take every measure, we cannot guarantee that toys, blankets, or bedding will be kept in the same condition as brought in. For safety reasons, tennis balls and rawhide are NOT allowed as well as glass or ceramic bowels.
All dogs must have all their vaccinations.
All dogs must have an identification tag with either a phone number or address of the owner. We recommend that the tag include the dog’s name.
All dogs must be on a leash when entering or leaving the building.
We ask that you divide your dog’s daily food portion into separate Zip-lock bags. This is done to ensure that your pup gets the exact amount of food you desire and helps to ensure overall facility cleanliness. If dogs drop off with unsealed bags of food a canister will be sold to you for food storage.
There is a holiday surcharge per dog, per night, for the following dates: the day before Memorial Day, Memorial Day, July 3rd, July 4th, the day before Labor Day, Labor Day, Thanksgiving Eve, Thanksgiving, Christmas Eve, and Christmas Day, New Year’s Eve and New Year’s Day.
We require a pre-payment on ALL long-term boards.
Services are on a first-come, first-serve basis. Therefore, a credit card number and 50% deposit is required to secure your boarding reservation. ALL deposits are nonrefundable but, in the event of a cancellation, can be applied to future services.
Please remember to call us directly for boarding reservations.